a detailed summary for each client, any assistants that have been part of the conversation, and the priority of the call, among other characteristics. Thanks to this, you'll be able to see all the information regarding your clients by just clicking on their call.
This application will help your team manage all the incoming and outgoing calls, track the history of the conversation with the client, and analyze the performance of each member of your team.
Advanced Contact Manager is easy to use despite it being programmed in English, although it does have the option of substituting certain words via a customizable translation that's done manually.